Introducing "IKEA Anna"
IKEA's online help is pretty lame. All I wanted to know was whether or not their EKTORP sofa came in dark brown leather. "BAS" and MJUK" doesn't tell me much.
So I got online and found their Anna-bot. She didn't adequately answer my initial question, so I thought I'd bring up old news regarding IKEA and NAZIs.
3 comments:
that's the answer you got, really? holy crap that's hilarious!! i'm afraid i'm clueless about the nazi connection. it won't make me stop loving their meatballs in dingleberry sauce anyway.
http://www.chinadaily.com.cn/world/2006-03/27/content_552834.htm
When I was still installing IKEA kitchens, there were plenty of complaints to us (the sub-contractors) about this useless helpbot.
It really is a poorly coded piece of crap chatbot with no real AI to speak of.
I once asked it for specific parts I required, gave the correct code numbers and everything and all it could come up with was...
"I suggest you use mapquest to find a store location" wtf?
Bad websites make baby Jesus cry, and then get mad and go all flaming DDoS sword on their ass.
LOL
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